Shipping Information
DELIVERY COSTS + TIMES
Fenty Beauty ships from the UK, via DPD to all UK post code addresses except GY & JE.
Free next day delivery is available for orders over £35+ on FentyBeauty.co.uk. Due to the UK Bank holiday on Monday 26th August 2024, there will be no next day delivery on Sunday 25th August 2024.
The prices of the products displayed on the site do not include shipping costs. The method and amount of shipping costs are specified during the ordering process before you confirm the order.
Orders must be placed by 4:30pm GMT to start processing on the same day and be eligible for next day delivery. Delivery times may vary depending on postcode and delivery destination. Please see below:
For the United Kingdom:
Order Total | Costs | Estimated Delivery Time |
Orders Over £35 | FREE | Next day If ordered placed before 4:30pm GMT |
Orders Less Than £35 | £4.95 | Next day If ordered placed before 4:30pm GMT |
For Northern Ireland, Channel Islands, Isle of Man, Scottish Highlands and Islands, Scilly Isles:
Order Total | Costs | Estimated Delivery Time |
Orders Over £35 | FREE | 1-2 business days |
Orders Less Than £35 | £4.95 | 1-2 business days |
PLEASE NOTE
- A “business day” is considered to be Monday through Friday, excluding United Kingdom bank holidays.
- Please allow at least 24 hours for delivery once you receive a tracking number.
- All prices listed on this page are quoted in GBP.
- Any shipping, taxes, and applicable fees are non-refundable for undeliverable or refused shipments.
- Fenty Beauty reserves the right to cancel any orders that are not in line with our Terms of Use.
MULTIPLE SHIPPING ADDRESSES
At this time, we can only ship to one address per order.
BUSINESS DAYS + BANK HOLIDAYS
All orders ship Monday through Sunday, excluding bank holidays within the United Kingdom. Orders must be placed by 4:30pm GMT to be processed on the same day, otherwise it will be processed the next day.
TRACKING ORDERS
When your order is ready to be shipped, you will receive a shipment confirmation email. The email will contain shipment details, your tracking number, and a parcel tracking link. To track an order on FentyBeauty.co.uk, sign in to access My Account that will contain your order information. You can also contact Fenty Beauty Customer Service to track your order.
For more information or questions about your order, please contact Fenty Beauty Customer Service at customerservice@fentybeauty.co.uk or via phone at 01744 411197. Operating hours are from 1pm – 1am GMT Monday - Friday, Saturday 1pm – 10pm GMT. Closed on Sunday & Bank Holidays.
CANCELLATION POLICY
Once an order has been placed, it cannot be modified or cancelled. Please review your order carefully before completing your purchase to ensure all shipping information, items, and quantities are correct.